Reporting an Incident
Emergencies - Dial 911
If you have a general emergency, please contact us by dialing 911 on your telephone.
This page is not designed to accept email or text emergencies. The purpose of this page is to instruct visitors on effectively using the 9-1-1 system, assist visitors in receiving information on ongoing emergencies, and to help connect visitors with the various emergency management organizations that service our county.
When should you use 911?
Dial 9-1-1 for police, fire, and medical service when a emergency response is needed.
What happens when I call 911?
When you dial 9-1-1, your call will be received by a communications specialist who takes your information. Then, the appropriate police, fire, or medical team located in your area is notified and service is dispatched.
How do I use 911?
A quick response depends upon the vital information which you provide about what is happening, its location, and how well your residence and driveway is marked.
Did you know: Any cell phone can call 911 - whether or not it's activated.
Click here to download information about using a non-active cell phone that you plan to utilize for 911 emergencies.
Emergency Management Agencies
For Non Emergencies
When should you use the non-emergency number?
The non-emergency number is to assist the public when the use of 911 is not an urgent request or life and property are not in danger. The non-emergency number is answered twenty-four hours a day, seven days a week.
Call 1-269-781-0911 when there is no immediate danger to life or property. (Non-Emergency).
Non Emergency Examples:
Did You Know? You can report non-emergency events in the City of Battle Creek online!