Calhoun County Consolidated Dispatch Authority

The mission of the Calhoun County Consolidated Dispatch Authority is to provide all residents and visitors with a timely and accurate communication link to emergency services. We are committed to answering all calls with professionalism, integrity, and compassion, while efficiently dispatching public safety agencies. With a commitment to continued education and excellence, we are determined to make a difference by helping to save lives and protect property at all times.

The vision statement of the Calhoun County Consolidated Dispatch Authority is to provide an exceptional and reliable public safety lifeline with compassion and integrity in Calhoun County.

REQUEST FOR PROPOSALS
911 WORKSTATION FURNITURE REPLACEMENT
ISSUED: May 31, 2023
RFP Document

CCCDA Budget
View the adopted budget for 2023

BOARD MEETING SCHEDULE
County Building - Law Library (3rd floor)
315 W Green St
Marshall, MI 49068
Board packets are available here,
under 'Governing Board.'

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Reporting an Incident

EMERGENCY AND NON-EMERGENCY

EMERGENCY
CALL 9-1-1

Dial 9-1-1 for police, fire, and medical service when a emergency response is needed.

When you dial 9-1-1, your call will be received by a Communications Specialist who takes your information. Then, the appropriate police, fire, or medical team located in your area is notified and service is dispatched.

Remain calm. Speak Clearly. Provide the Communications Specialist with the following information...

Your Name
Address of the incident
City you live in and where the incident occurred
What is happening

Please stay on the line with the 9-1-1 Communications Specialist until told to disconnect.

Any cell phone can call 9-1-1 - even if it is not activated. CLICK HERE for more information related to these phones.

A quick response depends upon the vital information which you provide about what is happening, its location, and how well your residence and driveway is marked.

NON-EMERGENCIES
CALL 1-269-781-0911

The non-emergency number is to assist the public when the use of 9-1-1 is not an urgent request or life and property are not in danger.

This non-emergency number is answered 24 hours a day, 7 days a week.

Call 1-269-781-0911

Use this number when there is no immediate danger to life or property. (Non-Emergency).

Non Emergency Examples:

Animal Control calls (no threat to public safety)
Miscellaneous Crimes or any type of incident that has occurred at an earlier time/date that needs a police investigation and/or a report.
Miscellaneous calls for service where police or fire assistance would be helpful.
Informational requests related to police or fire activity

If you have an emergency, please call 9-1-1.
Any cell phone can call 9-1-1 - even if it is not activated. CLICK HERE for more information related to these phones.

About 9-1-1 and
Un-initialized Cell Phones

Un-initialized cell phones are wireless phones that are not activated for normal calling service but do have the capability of dialing 9-1-1. Even though the caller can reach a 9-1-1 answering point, their location and phone number will not be displayed on the call taker’s screen. This means that the caller must be able to verbally state their location in order to get help. If the caller is unable to speak, the 9-1-1 call-taker will not know where they are or what the problem is. And without a call-back number, the call taker will not be able to contact the wireless service provider for customer records such as a home address or telephone number.

What should you remember if you have an un-initialized cell phone?

If possible use a landline phone to call 9-1-1
Be aware of your location so you can verbally advise the 9-1-1 call taker.
Give the call taker your location first
If disconnected, call 9-1-1 again
Be prepared to take the actions the 9-1-1 call taker advises you to do.

If you have an emergency, please call 9-1-1.

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