Did You Know??

• % of the population that are able to perform ALL the duties required of a 9-1-1 Dispatcher?  Less than 2 %
• The average longevity of a 9-1-1 Dispatcher?  10 years
• The average training period?  1 year
• The average amount of time it takes to acquire the multi-tasking radio "ear"?  18 months
• The average time on the job to feel confident in ALL duties?  3 years
• The average tasks that are being done simultaneously at any given time?  3 
• The average number of traumatic events a citizen is involved with in a lifetime (passing of family member, emergency, accident with injuries etc.)?  5-6
• The average number of traumatic events a 9-1-1 Dispatcher is involved with throughout a career?  1500-1800
• The average amount of de-escalation that occurs while 9-1-1 is on the phone BEFORE any first-responders arrive on scene? 30%
• The transparency of dispatcher duties by servicing agencies? 100%

DO YOU HAVE WHAT IT TAKES TO BE THE                               GLUE THAT IS GOLD?

Dispatchers Giving Back

Dispatchers at CCCDA raise money all year through our own developed "Sweet Support" program.  Funding created by this program is used to support each other and other agencies in both good and difficult times. This program has allowed our agency to participate in many community projects and support each other with funeral flowers, covid baskets, gifts of appreciation and more! 

Having a Little Fun!

Every year during Telecommunicator Appreciation Week, we MAKE SURE our dispatchers know how much we appreciate them.  The week is filled with food, themes, and many competitions! The one week out of the year that is all about dispatchers and giving thanks.